Graph Api- How Change Notification /Chat/getallmessages Pricing works

Question

Hi,

I have a requirement to build a chat functionality in application where there will be 2 types are users:

1. External User (Single support email id having teams access will be used for all users)
2. Internal User (All users will have its own email is having teams access)

In my scenario,

1. I will create azure app at External User end
2. Only External User will always initiate the chat from portal. In Short, Sender emailId will always be same.
3. Internal User will use Microsoft Teams only for communication with External User. Graph api will not be used at Internal User's end.

I was going through the payment requirement for Change Notification - /chat/getallmessages under Payment Model A.

I have a following questions here:

1. Do internal user (who are using teams ) needs license or only 1 license for external User will work.
2. Will Internal User charged.
3. How the billing will work
4. What is the cost of Microsoft 365 E5 with DLP enabled.

Looking forward to positive response from your side.

Regards,

Nishu

Answer 1

Hi Nish,

Thanks for reaching out.

I think for details regarding pricing of licenses and getting holistic view of cost incurred by using metered graph Api, I would suggest you open a support ticket from office 365 admin portal.

I would even recommend opening two separate cases one for Graph metered APIs and the other one for Cost of license and number of licenses

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