How to fix the Outlook Status not syncing with Teams

Question

When I open the Teams application is not showing my or anyone status next to there name In Teams or in

Outlook.

For Example: When I do a Busy\Search for an employee to setup a meeting invite, I can see the current status of that

Employee, It's not showing Green for available or Red for meeting.

Answer 1

Hi there Office365 Admin (IBTR / DirSync)

Thanks for posting on QandA platform

I found a similar thread for the same issue, have a look at this below link and follow the steps mentioned to resolve the issue.

https://answers.microsoft.com/en-us/msteams/forum/all/teams-status-not-syncing-with-outlook-calendar/9aab58e4-5397-49cd-80d1-f18e15f5af9a

If this helps kindly accept the answer thank smuch.

Answer 2

Here is a potential fix. From the below article about fixing Presence in Outlook it mentions to manually set the registry to "Teams"

HKEY_CURRENT_USER\Software\IM Providers

Name: DefaultIMApp

Type: REG_SZ

Data: Teams

Check your registry, but in my case, I has two entries under IM Providers, so I changed the Data from 'Teams' to 'MsTeams' and that fixed the problem.