azure request time out

Iheb Jandoubi 25

i am uploading a video to azure blob storage through a node js server hoster in azure app service! sometimes i get request time out error 408!

always on is activated in azure app service configuration

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brtrach-MSFT 16,586 Reputation points Microsoft Employee

2024-05-10T02:36:51.77+00:00

@Iheb Jandoubi I'm going to assume the videos are probably large in size (in terms of MB). If so, this could be taking longer than 1 minute to complete and thus is being cut off and giving you 408 errors (time out). If so, the client may have a slow connection, or the files might be too large to be sent as a single file.

Can you try to upload a very small video? Maybe 5 seconds long that has a small file size (MB)?

If this works, then you may need to investigate chunking your data. Let us know the outcome of the above test so we can assist you further.
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Iheb Jandoubi 25 Reputation points

2024-05-10T11:07:35.18+00:00

yes videos of small size are uploaded without time out! also having a better internet connexion improved the upload ! so the question can i change the default time out ?

Iheb Jandoubi 25 Reputation points

2024-05-10T11:40:33.2633333+00:00

it doesnt exist a solution when i can change the default timeout ?

brtrach-MSFT 16,586 Reputation points Microsoft Employee

2024-05-31T04:20:54.1933333+00:00

@Iheb Jandoubi Yes, you can change the default timeout for Azure Blob Storage requests. The default timeout is 1 minute, but you can increase it up to 2 hours.

To change the timeout, you can set the RequestOptions.ServerTimeout property in your code. This property sets the timeout value for blob requests from the Azure Logic Apps runtime.

For example, if you want to set the timeout to 5 minutes (300 seconds), you can add the following code:

blobService.createBlockBlobFromStream(containerName, blobName, stream, streamLength, function(error, result, response) { if (!error) { // Blob uploaded successfully } }).withFilter(new azure.ExponentialRetryPolicyFilter()).withFilter(new azure.LinearRetryPolicyFilter(5, 10, 30, 60, 120));

In this example, the timeout is set to 5 minutes (300 seconds). You can adjust the value to meet your needs.
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