Why does my Windows update consistently remain stuck at 0% progress, and what steps can I take to resolve this issue ?

Question

i have waited my computer all night and it does not seems have any change, i'm using windows 11 and i have try to reinstall the windows but no luck. did any of you guys have the same problem ? and if yes please share any advice to solve this problem

Answer 1

If the system has run out of space, the Windows update stuck at 0 issue may also happen. If so, you should free up your C drive to leave at least 10GB of free space.

Run Windows Update Troubleshooter.

Press “Windows + R” keys and type “services.msc” into the Run box. Then, hit Enter key to open the Services window.

Scroll down to find Windows Update service. Then, right-click on it and choose Stop button.

Open File Explorer and navigate to C:WindowsSoftwareDistribution. Then, delete all contents under this directory.

Restart the Windows Update service and check for update again to see whether the problem is solved.

Answer 2

Hello,

Here are some steps you can take to try to check this issue:

1.Check Your Internet Connection to ensure you are adequately connected to the internet. Sometimes the update process can be stuck due to unstable or slow internet connection. Or Try to change other network connection to test.

2.Go to Settings -> Update & Security -> Troubleshoot -> Additional troubleshooters -> Windows Update then select run the troubleshooter.

3.Restart Windows Update Service:

Press Win+R, type “services.msc”, then press Enter.

Find the Windows Update service, right-click on it and choose Restart.

If the service isn’t running, right-click and click on Start.

4.Reset Windows Update Component or manually install the update to check by following the steps below:

How to reset Windows Update on Windows 11 - Pureinfotech

Best Regards,

Hania Lian

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Answer 3

This problem arises technically, due to the presence of a windows firewall blockage. To solve this problem, simply turn off your windows firewall and restart the download. After this, you can now turn back the firewall on. This can be done by:

Start>control panel>system and Security>Windows firewall>Turn windows firewall on or off.