Deleted resources are getting billed

Question

I had created mySQL database

I have deleted the database as well as the resource group associated with the database some 5 - 6 months back.

I still get billed for this.

What should I do to stop this wrong billing?

Answer 1

Hi,

Please create a new billing support request using my instructions below. Please note that when it shows you some recommended solutions DO NOT CLICK any of those, instead click Return to support request.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer if the above was useful.

Thanks.

-TP