Why is my redis cluster in failed state

Question

Whenever I try to create redis using terraform its failing. Does anyone know why ?

{"id":"/subscriptions/aafc336d-b906-4adb-ad4e-70d12c1b7d29/providers/Microsoft.Cache/locations/East US/operationsStatus/487135da-d26b-4ad2-a3b0-70d1687995a9","name":"487135da-d26b-4ad2-a3b0-70d1687995a9","status":"Failed","startTime":"2024-05-17T17:23:45.4466251+00:00","endTime":"2024-05-17T17:30:01.7639693+00:00"}: timestamp=2024-05-17T13:34:00.595-0400

2024-05-17T13:34:00.605-0400 [ERROR] provider.terraform-provider-azurerm_v3.103.1_x5: Response contains error diagnostic: diagnostic_detail=""

diagnostic_summary=

| waiting for creation of Redis Enterprise (Subscription: "aafc336d-b906-4adb-ad4e-70d12c1b7d29"

| Resource Group Name: "sfd-test312-vyfor"

| Redis Enterprise Name: "sfd-test312-vyfor"): polling after Create: polling failed: the Azure API returned the following error:

|

| Status: "Unknown"

| Code: "internal-error"

| Message: "Couldn't parse Azure API Response into a friendly error - please see the original HTTP Response for more details (and file a bug so we can fix this!)."

| Activity Id: ""

|

| ---

|

| API Response:

|

| ----[start]----

| {"id":"/subscriptions/aafc336d-b906-4adb-ad4e-70d12c1b7d29/providers/Microsoft.Cache/locations/East US/operationsStatus/487135da-d26b-4ad2-a3b0-70d1687995a9","name":"487135da-d26b-4ad2-a3b0-70d1687995a9","status":"Failed","startTime":"2024-05-17T17:23:45.4466251+00:00","endTime":"2024-05-17T17:30:01.7639693+00:00"}

| -----[end]-----

Answer 1

Hi Desmond Sindatry - Thanks for reaching out.

It appears you are trying to create an E5 cache in East US region

Can you confirm if you are using any typical configuration such as Zone Redundancy or something? If Yes, can try testing with ZR configuration once see if that helps out?

If that works, it could be hitting some limitation an we might need to review further. let me know the results from the above suggestions.