Enable OME encryption button in Outlook

Question

Hello 

Please i need your help on this issue.

I would like to enable Enable OME encryption button in Outlook,

Have followed several TIDs and guides from Microsoft and others on enabling the OME encryption button in Outlook 365.

https://learn.microsoft.com/en-us/purview/manage-office-365-message-encryption

https://www.linkedin.com/pulse/how-enable-configure-ome-outlook-message-encryption-valentin-nadhe

https://techcommunity.microsoft.com/t5/security-compliance-and-identity/encrypt-button-disappearing-...

We just need the "Encrypt" button in the new email window. 

The button does not appear either Outlook online or the PC app

 

All users with Microsoft Office Premium are affected.

Answer 1

Hi @IniobongNkanga-8038

Welcome to our forum!

For better research, please provide more details about this case:

Did you do anything before this issue occurred?

What is your client version? (File>Office account>About Outlook)? And I suggest that you can update Outlook client to the latest version.

What subscription services do you have?

As far as I know, this feature is available only to Microsoft 365 Subscribers for Windows desktop clients. More information, see: Encrypt email messages.

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