Microphone Permission Not Showing in Outlook for Microsoft 365 App ?

Question

I have developed a manifest for a Microsoft 365 app which is supposed to be installed across various Microsoft 365 clients. The app includes a feature that requires microphone access. When installed, the permission request for microphone access appears correctly in all Microsoft 365 clients (e.g., teams, Microsoft 365,) as shown in the screenshot below:

However, the same permission request does not appear in Outlook, as depicted in the screenshot below:

Could anyone please provide insights or solutions to ensure the microphone permission request appears in Outlook as well? Is there something specific that needs to be added or modified in the manifest for Outlook?

Answer 1

It sounds like you've done a great job developing the manifest for your Microsoft 365 app and ensuring that the microphone access permission request appears correctly in most Microsoft 365 clients. However, if you are experiencing issues with the permission request not appearing in specific clients like Outlook, there might be some additional steps or modifications needed in your manifest.

Here are a few suggestions to ensure the microphone permission request appears in all Microsoft 365 clients:

1. Review the Manifest: Double-check your manifest file to ensure that the microphone permission is correctly specified for all clients. Make sure that the permission request is included in the appropriate sections of the manifest for each client.
2. Client-Specific Settings: Some clients might have specific settings or requirements for permissions. Ensure that you have reviewed the documentation for each client (e.g., Outlook) to see if there are any additional steps needed to request microphone access.
3. Update and Test: Ensure that all clients are updated to the latest version. Sometimes, permission requests might not appear correctly in older versions of the clients. Test the app in the latest versions to see if the issue persists.
4. Consult Documentation: Refer to the official Microsoft documentation for guidance on requesting permissions in different Microsoft 365 clients. This can provide insights into any client-specific requirements or best practices.
5. Contact Support: If the issue persists, consider reaching out to Microsoft Support for assistance. They can provide more detailed guidance and help troubleshoot any specific issues you might be encountering.