The configured universal link doesn't open the app

Question

The configured universal link doesn't open the app

Yogendra 0

Issue Details: We integrated the Intune SDK into our iOS app. But the universal link doesn't reopen the app after successful SSO sign-in using a managed browser (Edge). The user sees the following dialog box when clicking a button that contains the universal link.

App Protection policy settings: We've created one App protection policy for the app for which the 'Restrict web content transfer with other apps' setting is set to 'Microsoft Edge'. Other settings are default. The device is managed. However, I've NOT created any APP for 'Edge'.

I've also briefly learned about 'Select universal links to exempt' and 'Select universal links to exempt' settings but didn't modify them as the app reopens correctly on my device, but others. Please let me know if anything else needs to be configured in the APP to make it work.

Expected behavior: The app should've been opened when the button was clicked with the universal link.

Smartphone:

Device: iPhone13
OS: iOS17.4.1

Rahul Jindal [MVP] 10,911 Reputation points MVP

2024-05-27T22:00:19.5166667+00:00

Which link is expected to be opened by the app in question? Is the app managed?
Yogendra 0 Reputation points

2024-05-28T06:37:43.5633333+00:00

the universal link which is something like 'appname://content' on a button's href in a website. yes the app is managed
Yogendra 0 Reputation points

2024-05-28T06:40:06.8866667+00:00

the universal link is supposed to be opened by the app when clicked from a managed Edge browser. It looks something like appname://content and yes, both the app and Edge browser app are managed

1 answer

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Rahul Jindal [MVP] 10,911 Reputation points MVP

2024-05-27T22:00:19.5166667+00:00

Which link is expected to be opened by the app in question? Is the app managed?
Yogendra 0 Reputation points

2024-05-28T06:37:43.5633333+00:00

the universal link which is something like 'appname://content' on a button's href in a website. yes the app is managed
Yogendra 0 Reputation points

2024-05-28T06:40:06.8866667+00:00

the universal link is supposed to be opened by the app when clicked from a managed Edge browser. It looks something like appname://content and yes, both the app and Edge browser app are managed

Answer 1

Crystal-MSFT 53,986 Microsoft External Staff

@Yogendra, Thanks for posting in Q&A. From the description with "Restrict web content transfer with other apps" for Microsoft Edge, it mentions to be policy managed browser. Please also add app protection policy to Edge to see if the result will be different.

Microsoft Edge: Allow web content to open only in the Microsoft Edge. This browser is a policy-managed browser.

If there's any update, feel free to let us know.

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Yogendra 0 Reputation points

2024-05-28T06:42:08.6566667+00:00

@Crystal-MSFT okay, I'll create an App protection policy for Edge also, do I need to tweak any settings in there, or keep everything default?
Crystal-MSFT 53,986 Reputation points Microsoft External Staff

2024-05-28T06:51:18.9633333+00:00

@Yogendra, Thanks for the reply. For the app protection policy for Edge, this depends on your requirement. I suggest configuring the setting like send, receive, transfer to be allowed between managed apps.

https://learn.microsoft.com/en-us/mem/intune/apps/app-protection-policy-settings-ios
Yogendra 0 Reputation points

2024-05-28T11:05:59.6866667+00:00

I have it enabled for 'All apps' by default in the Edge's App protection policy, but the universal link still doesn't open the app. Can you confirm if I have to modify anything in the Universal links settings here in the policy? Or does it take some time for the APP to take the changes into effect? @Crystal-MSFT
Yogendra 0 Reputation points

2024-05-28T11:21:11.89+00:00

My iOS app's custom URL scheme looks like appname://content that is embedded as the button's link, which should open the app when clicked from the managed Edge browser. @Crystal-MSFT
Crystal-MSFT 53,986 Reputation points Microsoft External Staff

2024-05-29T02:26:56.3+00:00

@Yogendra, Thanks for the reply. For the universal links in the following link, did it include the correct universal link format for the affected application? Please contact application developer to double confirm on this.

Meanwhile, to check if the app protection policy is applied to application, we can go to Edge and type about:intunehelp to confirm it.

https://learn.microsoft.com/en-us/troubleshoot/mem/intune/app-protection-policies/troubleshoot-app-protection-policy-deployment#step-6-collect-device-data-with-microsoft-edge

In addition, for the affected application, please also ensure it can receive org data in its app protection policy.
Yogendra 0 Reputation points

2024-05-29T07:36:45.0133333+00:00

@Crystal-MSFT My bad, sorry it is not a Universal link, but is a custom URL scheme like appname://content which is embedded as a button's hyperlink which is when clicked from the managed Edge browser should open our app.

I checked the app protection policy is applied to the managed Edge browser. Please let me know what I can do in the managed Edge browser's policy settings to open the app
Crystal-MSFT 53,986 Reputation points Microsoft External Staff

2024-05-29T08:27:28.08+00:00

@Yogendra, Thanks for the reply. If so, I think we just need to ensure the "Send Org data to other apps" and "Restrict web content transfer with other apps" can send data to your app in Edge app protection policy. Meanwhile, please also check the app protection policy for your app to see if the "Receive data from other apps" is allowed to receive data from Edge.

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The configured universal link doesn't open the app

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