Email that is sent using Microsoft Graph REST APIs shows a different From name than account name in the email that is received because of which it always is being redirected to SPAM. How to change the name so it is understandable instead of a random name?

Question

Hello Folks,

Email that is sent using Microsoft Graph REST APIs shows a different From name than account name in the email that is received because of which it always is being redirected to SPAM.

The email addresses look like ******@outlook.com etc.,

How to change the display name so it is understandable instead of a random name and email address?

Please suggest.

Thanks!

Answer 1

Hi @Abhishek Vadakattu ProtonMe

According to the Graph Api, the sender's name and address cannot be customized, and in any case the sender must match the value of the actual mailbox.

Moreover, my test results showed that the sender's message was not random.

As to why it is flagged as spam, the possible reason is that the message is from an unknown sender, or that the sender's email name or address format is detected as spam.

See the solution to this problem:

https://stackoverflow.com/questions/55950384/microsoft-graph-api-mail-gets-send-but-in-spam

Hope this helps.

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