The problem with the office

Question

Request Id: 9114e00f-db6c-4832-9958-d4e705415400

Correlation Id: f56f4736-fa51-4fb5-8b3d-a70017e78d5a

Timestamp: 2024-06-03T09:31:41Z

Message: AADSTS500200: User account 'elisssed@mail.ru' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

Answer 1

Hi,

As the error message said, personal Microsoft accounts cannot be used unless specifically invited to an organization. You should contact the administrator to get help.You can also refer to this support atricle:

https://learn.microsoft.com/en-us/entra/identity-platform/supported-accounts-validation

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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