My WSUS server service keep crashing and my client computer cannot contact wsus server. How can I fix this WSUS issue?

Chea, Richard 0 Reputation points
2024-06-05T19:28:46.1066667+00:00

I have a WSUS server but it not working right. The client computer cannot get any updates and cannot contact to the WSUS server. The server service keeps crashing every minute.

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

2 answers

Sort by: Most helpful
  1. Anonymous
    2024-06-07T02:05:11.99+00:00

    Hello,

    If WSUS server crashed, client will not contact. Or WSUS server not crashed, client still not contact.

    Meanwhile I suggest that check the WSUS server system event log firstly, check event id just like 1001,41, 6008, any detaied error message has been recorded.

    Review WSUS Logs, examine the WSUS logs located in the %windir%\WindowsUpdate.log and %ProgramFiles%\Update Services\LogFiles folders for any error messages or clues about the issue.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    0 comments No comments

  2. Adam J. Marshall 10,356 Reputation points MVP
    2024-06-07T10:00:24.2533333+00:00

    Are you performing the proper WSUS maintenance including but not limited to running the Server Cleanup Wizard (SCW), declining superseded updates, running the SQL Indexing script, etc.?

    https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-8-wsus-server-maintenance/

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.