My WSUS server service keep crashing and my client computer cannot contact wsus server. How can I fix this WSUS issue?

Question

I have a WSUS server but it not working right. The client computer cannot get any updates and cannot contact to the WSUS server. The server service keeps crashing every minute.

Answer 1

Hello,

If WSUS server crashed, client will not contact. Or WSUS server not crashed, client still not contact.

Meanwhile I suggest that check the WSUS server system event log firstly, check event id just like 1001,41, 6008, any detaied error message has been recorded.

Review WSUS Logs, examine the WSUS logs located in the %windir%\WindowsUpdate.log and %ProgramFiles%\Update Services\LogFiles folders for any error messages or clues about the issue.

Best Regards,

Hania Lian

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Answer 2

Are you performing the proper WSUS maintenance including but not limited to running the Server Cleanup Wizard (SCW), declining superseded updates, running the SQL Indexing script, etc.?

https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-8-wsus-server-maintenance/