Translate option on New Outlook is grey.Could you advise?

Pimthong, Prapatsorn (Agoda) 10 Reputation points
2024-06-10T04:44:03.4766667+00:00

There are the steps that I did but still issue.Could you help?

1.Repaire ms office.

2.Recreate outlook profile

Now,Old outlook version is work fine for Translate option.

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Outlook | Windows | Classic Outlook for Windows | For business
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  1. ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff
    2024-06-10T08:39:22.6366667+00:00

    Hi @Pimthong, Prapatsorn (Agoda) ,

    Welcome to our forum!

    Based on my research, when i click the "..." option of the email in the reading pane in New Outlook for Windows, the Translate option is greyed in some emails. But when i double click to open the email in a pop-up window, the Translate option is available.

    Please kindly understand that many functions are not designed at present. At present, what I can do for you is to submit feedback for your request and I have post here, and you could vote for it. If you have any suggestions or ideas, it's suggested that you could post here. Hope Microsoft will notice this in the future.

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    Thanks for your understanding and support!


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