Microsoft Teams
A Microsoft customizable chat-based workspace.
10,267 questions
MS Teams App requires approval although is unblocked and available to everyone - why/how?
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Robert Stevens
25
Reputation points
Hi,
I have a MS teams bot (custom app) published via the MS Graph API to our org and team space.
It shows up under the MS Teams Admin with the following flag/settings:
Available to: Everyone
App Status: unblocked
Publishing Status: Published
Custom App: yes
"Upload custom apps" is enabled in ms teams admin.
When our teams admin tries to install the app in their MS teams client, it shows "request approval" button, and then shows in the ms teams admin that his user account has requested it.
As mentioned it's marked as available to everyone and is unblocked - not sure why it's requesting approval?
Then secondly our IT admin has recently changed some of our user roles, and so was thinking it could be that? if so, what role should our MS teams admin have in order to simply install the app rather than requesting approval for it?
Pls let me know if you need more information.
Thank you, Robert
Microsoft Teams
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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Meghana-MSFT 3,891 Reputation points Microsoft Vendor2024-06-13T07:07:33.97+00:00 Hi Robert Stevens - Thank you for reporting this, we will check this and get back to you. Meanwhile could you refer this doc to auto install apps for users - https://learn.microsoft.com/en-us/microsoftteams/teams-app-setup-policies
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Robert Stevens 25 Reputation points
2024-06-13T07:52:05.0933333+00:00 @Meghana-MSFT thank you, i have also read through the following docs:
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Meghana-MSFT 3,891 Reputation points Microsoft Vendor
2024-06-13T11:04:15.5+00:00 We are checking this internally, we will get back to you.
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Meghana-MSFT 3,891 Reputation points Microsoft Vendor
2024-07-04T12:03:19.4466667+00:00 We checked this internally with engineering team and have the following inputs from them - the customer should check that they do not have a custom app permission policy set up for the given user.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Justin Faubion 0 Reputation points2024-08-22T18:34:44.1433333+00:00 He said hes using app centric didnt he. So he doesnt have app permission policies. I am having same issue.
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