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windows defender become black screen after open and watch whatsapp
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 65%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHY%3C/text%3E%3C/svg%3E)
Ho Yeung, Lee
1
Reputation point
windows defender become black screen after open and watch whatsapp at between 8:00 a.m . and 8:45 a.m. HKT 18/6/2024
when i open windows defender , it show a logo hangs there, then i close and force stop it, and open again, it show black screen.
then I have to shut down CAT phone and power on mobile phone to restart it
but after restart, web protection is turned off at harmful link. I have to turn on web protection manually.
another problem is that though resumed, outlook email images can not be shown in email
Outlook | Windows | Classic Outlook for Windows | For business
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Faery Fu-MSFT 19,756 Reputation points Moderator2024-06-18T08:04:02.1466667+00:00 Hi @Ho Yeung, Lee ，
another problem is that though resumed, outlook email images cannot be shown in email
Does the problem occur with one email or with all emails?
Is the image missing from the email or is the image showing a red x?
Could you provide specific screenshots so we can better research?
Please also log in to webmail to check if the problem still exists.
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Ho Yeung, Lee 1 Reputation point
2024-06-19T09:53:03.91+00:00 yes, all email yesterday,
no screen shot
had been exist after update, now it resumed.
Look at the bluetooth scratches on book
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Ho Yeung, Lee 1 Reputation point
2024-06-20T08:32:11.0033333+00:00 -
Ho Yeung, Lee 1 Reputation point
2024-06-20T08:33:29.6+00:00 today has another black screen event
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