Can't fix consistent PC crash 0x133_ISR_nvlddmkm!unknown_function

Anetskikh Alexey 20 Reputation points
2024-06-21T04:23:49.4033333+00:00

I use my 1660 super for several years, and it was running without problem. But several months ago my pc started to crash when I use any of these: Chrome, Bluestacks, AIMP etc. Any media related app can cause crash (0x133_ISR_nvlddmkm!unknown_function). It happens in most once a day, never more, so I neglect this problem for a while. I tried to follow steps from same problems: reinstall drivers (both new and old ones), updated my BIOS, it doesn't help. Only thing I didn't try is reinstall windows.
Here are the dumps: https://drive.google.com/drive/folders/1dp9uNKPQfyvF3aKza1ABenHgiehE6uOj

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Docs 15,521 Reputation points
    2024-06-23T06:26:00.25+00:00

    The new findings with English:

    a) Drive bad block

    b) Windows failed fast start up

    1)Run HD Tune Full error scan (all drives) > post images or a share link

    2)Run Sea Tools for Windows Long generic test (all drives) > post images or a share link

    3)Turn off Windows fast startup

    https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

    4)Run Tuneup plus >

    https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

    https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging-2.html#post2177966

    https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging.html#Part3

    5)Uninstall IOBit Driver Booster v10.0.0.65

    1. Create a new restore point:

    https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

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  1. Wesley Li 10,240 Reputation points
    2024-06-21T17:54:41.2633333+00:00

    Hello

    It seems you're experiencing a known issue with the nvlddmkm.sys driver, which is related to NVIDIA graphics cards. This particular stop code, 0x133_ISR_nvlddmkm!unknown_function, indicates a DPC Watchdog Violation, which is typically related to driver issues with the graphics card.

    Here are a few steps you can try to resolve the issue:

    Run the Windows Memory Diagnostic tool to check for any issues with your RAM, as faulty RAM can sometimes cause these types of errors.

    Check for overheating issues with your GPU, as overheating can lead to system instability and crashes.

    Perform a clean installation of your NVIDIA drivers. Use a tool like Display Driver Uninstaller (DDU) to completely remove the current drivers and then install the latest drivers from the NVIDIA website.

    Check for any BIOS updates for your motherboard, as these can sometimes resolve compatibility issues with hardware.

    Run a system file checker to repair any corrupted system files that might be causing the crashes. You can do this by running sfc /scannow in the command prompt.

    If all else fails, reinstalling Windows could be a last resort to ensure there's no underlying issue with the operating system itself.


  2. Docs 15,521 Reputation points
    2024-06-21T19:52:11.19+00:00

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    https://www.elevenforum.com/t/bsod-posting-instructions.103/

    Make sure that links are available without sign in.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  3. Docs 15,521 Reputation points
    2024-06-22T21:10:23.72+00:00

    Many of the log files were in a foreign language and could not be scanned or read.

    The findings were typical of malfunctioning hardware.

    Please swap test the GPU card (Nvidi or AMD).

    Имя NVIDIA GeForce GTX 1660 SUPER ID PNP-устройства PCI\VEN_10DE&DEV_21C4&SUBSYS_40131458&REV_A1\4&38AB2860&0&0008 Тип адаптера NVIDIA GeForce GTX 1660 SUPER, NVIDIA-совместимый Описание адаптера NVIDIA GeForce GTX 1660 SUPER ОЗУ адаптера (1 048 576) байт Установленные драйверы C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0905d5f86c27c241\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0905d5f86c27c241\nvldumdx.dll Версия драйвера 31.0.15.3758 INF-файл oem4.inf (раздел Section111) Драйвер C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_0905D5F86C27C241\NVLDDMKM.SYS (31.0.15.3758, 56,45 МБ (59 190 392 байт), 19.06.2024 16:03)

    nvlddmkm.sys Wed Oct 4 14:21:54 2023 (651DBB52)

    nvlddmkm.sys Sat Jun 1 18:20:19 2024 (665BACB3)

    --please don't forget to upvote and Accept as answer if the reply is helpful--


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