Categories does not appear in outlook search

Question

Issue Description

When typing the name of any category into the search bar, the option to filter by that specific category name does not appear.

Steps to Reproduce

1. Open the search bar.
2. Type the name of a category.
3. Observe that the option to filter by the entered category name is not available.

Expected Behavior

When a category name is entered into the search bar, an option to filter results by that specific category should appear.

Actual Behavior

No filtering option appears when a category name is typed into the search bar.

Example:

Could you support me? Thanks

Answer 1

Hi @FRANCISCO LUNA PEREJON

Welcome to our forum!

According to my test, please select the category search in the search box of New Outlook.

Here are my test results, when I enter the name of the category, it may not retrieve the corresponding email. Also, pay attention to the accounts that correspond to the categories you created in New Outlook.

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