@Shuchita Chiwande , Adding to Deepanshukatara response.
Following from the above, if the issue still persists, you may navigate to Kudu (console): http://”yoursitename”.scm.azurewebsites.net.
- On your App Service Linux use the SSH or the “Bash” option, as in this case, we just need to access
/home
(or on Windows, through the Kudu Console) - Navigate to
/home/site/locks
, deletestatus.lock
andinfo.lock
- Navigate to
/home/site/deployments
.
check to see if there may be folders namedpending
,temp
andactive
. You cancat
thepending
file andls
temp-*
andactive
, which should have alog.log
andstatus.xml
in these directories. Try deleting thetemp-*
folder andpending
. Later, restart the WebApp and then check again.