Microsoft Remote Desktop for Android crashes when attempting to toggle on Storage

Question

Microsoft Remote Desktop for Android (Beta), Version 10.0.19.1285, crashes whenever one tries to toggle on Storage under Device & Audio Redirection on the Edit PC page. This has been happening for the last few versions of the app. Can anyone please advise?

Answer 1

hi I have the same problem, now using Version 10.0.19.1291, it was recommended to try to clear Clear Cache and then Clear Data, but the problem still has a place and I can't use the application, It is probably somebody who has another solution for this.

Answer 2

Hello,

You need to update your Remote Desktop App to the latest version.

If you encounter an issue that appears to be a bug, you can submit feedback in the Feedback Hub. https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

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Answer 3

Since you're using the beta version, there might be unresolved bugs. Consider switching to the stable version of the app if the issue persists. You may report the bug.

Suggestions:

Go to Settings on your Android device.

Select Apps or Application Manager.

Find and select Microsoft Remote Desktop.

Tap Storage.

Tap Clear Cache and then Clear Data.

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Uninstall and Reinstall the App.