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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 14.000000000000002%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello, in the past two hours, we have discovered a large number of 500 errors occurring when using WNS HTTP API for notification pushes.
https://dm3p.notify.windows.com/?token={myToken}
Could you please assist us in investigating this issue? Below are some cases, and if you need any additional information, please let me know.
{"MsgID":"4D1862580BFBB38D","DebugTrace":"SG2PEPF0002029C","DeviceStatus":"unknown","ErrCode":500,"ErrDesc":""}
{"MsgID":"3081ACF9115CFFE1","DebugTrace":"SG2PEPF000202DB","DeviceStatus":"unknown","ErrCode":500,"ErrDesc":""}
{"MsgID":"9A1C1567B8EF24E","DebugTrace":"SG2PEPF00045883","DeviceStatus":"unknown","ErrCode":500,"ErrDesc":""}
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 94%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUA%3C/text%3E%3C/svg%3E)
We have same issue with these URLs,
"https://wns2-par02p.notify.windows.com/w/",
"https://wns2-by3p.notify.windows.com/w/",
"https://wns2-am3p.notify.windows.com/w/",
"https://wns2-db5p.notify.windows.com/w/",
"https://db5.notify.windows.com/w/",
"https://db5p.notify.windows.com/w/",
"https://bn1.notify.windows.com/w/",
"https://hk2.notify.windows.com/w/",
"https://db3.notify.windows.com/w/",
@ingestionTime
1720505801559
@log
936289044322:/aws/lambda/web-push-notifier
@logStream
2024/07/09/[$LATEST]8eb80045d7354197a2e21e1e418e4379
@message
2024/07/09 06:16:32 ERROR:PUSH_SENT_ERROR:Post "https://db5.notify.windows.com/w/?token=**********TOKEN*********": context deadline exceeded (Client.Timeout exceeded while awaiting headers) notificationPayload:{"userId":"****INTERNAL_USER_ID****","token":"?token=
**********TOKEN*********
","p256dh":"**********p256dh*********
-dC9yv-h5UffVUTkRWo42U8","authToken":"*****AUTH_TOKEN******","browser":"Edg","language":"tr_TR","template":"","isNativeOptIn":1,"StatusCode":0}
@timestamp 1720505792544
StatusCode 0
browser Edg
language tr_TR
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
I have same issue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Seems to be working now, after about 6.5 hours..
Issue still continue
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 0%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
Maybe you need to write an email to a Microsoft technicianMaybe you need to write an email to a Microsoft technician