how to fix windows 10 laptop eduroam connectivity .

Question

nterface:Intel(R) Dual Band Wireless-AC 8265

Interface GUID: 3dc07e78-6291-4428-ab89-6d6c75d819af

Connection Mode:Automatic connection with a profile

Profile:eduroam

SSID:eduroam

BSS Type:Infrastructure

Session Duration: 0 hours 0 minutes 7 seconds

Disconnect Reason:Dynamic key exchange did not succeed within configured time

[‒]WLAN AutoConfig service failed to connect to a wireless network. Network Adapter: Intel(R) Dual Band Wireless-AC 8265 Interface GUID: {3DC07E78-6291-4428-AB89-6D6C75D819AF} Connection Mode: Manual connection with a profile Profile Name: eduroam SSID: eduroam BSS Type: Infrastructure Failure Reason:The specific network is not available. RSSI: -69

|[‒]WLAN AutoConfig service failed to connect to a wireless network.

Network Adapter: Intel(R) Dual Band Wireless-AC 8265
Interface GUID: {3DC07E78-6291-4428-AB89-6D6C75D819AF}
Connection Mode: Automatic connection with a profile
Profile Name: eduroam
SSID: eduroam
BSS Type: Infrastructure
Failure Reason:Dynamic key exchange did not succeed within configured time
RSSI: -63| | -------- | |[‒]WLAN AutoConfig service failed to connect to a wireless network. Network Adapter: Intel(R) Dual Band Wireless-AC 8265 Interface GUID: {3DC07E78-6291-4428-AB89-6D6C75D819AF} Connection Mode: Automatic connection with a profile Profile Name: eduroam SSID: eduroam BSS Type: Infrastructure Failure Reason:Dynamic key exchange did not succeed within configured time RSSI: -63|

Answer 1

Hello,

Please check the following factors that may be causing the problem:

Check the certificate:

Make sure your username and password (or certificate) are correct.

Update the driver:

Check and update the drivers for your Intel(R) Dual Band Wireless-AC 8265 network adapter.

Reconfigure the network profile:

Try deleting and recreating eduroam's network configuration file to ensure that there is no old or corrupt configuration information.

Contact your network administrator:

Contact the eduroam network administrator at your organization and ask if there are any known network issues or configuration changes.

Check firewall and security software:

Make sure your firewall and antivirus software are not blocking eduroam connections.