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not able to login to account as authenticator app deleted

Misbah 0 Reputation points
2024-07-17T10:25:28.9633333+00:00

I have format my mobile and took backup but backup was replaced and i lot my full backup

now I'm not able to login to my some of the IDs I need to reset my MFA

Imran@learndeendaily.com

microsoft@learndeendaily.com

appreciates, if you can reset MFA for both the ID

best regards,

Imran Gauri / behalf of Misabh

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Karelpelck 395 Reputation points
    2024-07-17T12:05:06.9233333+00:00

    Dear Misbah,

    You will need to log this issue with your tenant administrator.
    If you are completely Locked out of your tenant you'll need to contact microsoft support.

    The Data Protection Team is the only support team to check and reset accounts. To find the contact number of the Data Protection team, please check Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn or Global Customer Service phone numbers - Microsoft Support.

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