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Cannot access Device preparation policies page on Intune

Charles German 0 Reputation points
2024-07-17T15:39:52.9+00:00

Anytime I get to the device preparation policy page I get an error message.

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When I perform the self-diagnostic this is what I get.

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Any way to fix this issue?

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  2. Simon Ren-MSFT 31,911 Reputation points Microsoft Vendor
    2024-07-18T07:35:16.5666667+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    Which user you are using when the error appears? Please check if the required RBAC permissions and other prerequisites are set for the user. Refer to the official article:

    Windows Autopilot device preparation requirements

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

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