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I bought a server to test and I deleted that server because I finished my job. there's incurring charges but I don't use any machine

Gudrat Gudratli 20 Reputation points
2024-07-20T21:49:03.9733333+00:00

I'm using Azure sponsorship. I tried to test my project and delete virtual machine. after few days I will use different virtual server (Stronger for actual project) but currently in this situation I don't use server but I'm losing my azure credits... how can I fix this

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  1. Marcin Policht 18,570 Reputation points MVP
    2024-07-20T23:44:33.5266667+00:00

    Raise a support ticket regarding billing

    https://azure.microsoft.com/en-us/support/create-ticket

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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  1. Ryan Hill 27,126 Reputation points Microsoft Employee
    2024-07-22T14:27:10.1566667+00:00

    Hi @Gudrat Gudratli,

    You can definitely create a support ticket.

    For your specific issue though, please be aware that when a VM is simply stopped, it can still incur charges because the underlying hardware resources are reserved for you. To avoid these charges, you need to ensure the VM is in a “Stopped (Deallocated)” state.

    Here’s what you can do:

    1. Deallocate the VM:
    • Go to the Azure portal.
    • Navigate to your VM.
      • Click on “Stop” to deallocate the VM. This will release the hardware resources and stop the billing for the VM compute costs.
    1. Automation:
      • If you use automation scripts, make sure they include the deallocation command. For example, using Azure CLI: 
             az vm deallocate --resource-group <your-resource-group> --name <your-vm-name>

    For more information, please refer to https://learn.microsoft.com/en-us/azure/virtual-machines/states-billing.

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