domain not showing in locations (computer mgmt->local users and groups) - Trust between domain broken

Khandu Shinde 110 Reputation points
2024-07-22T15:24:46.5533333+00:00

Hello All

I have (Windows Server 2022 Datacenter Azure Edition) Azure virtual machine. In "Users and Groups" section, Administrator location I cannot find domain. Last week I registered the domain and restarted the VM. But now this domain seems like got removed.

What would be the root cause or if this is normal then why trust between domain gets broken?

domain: xxxxx-domain.net

screenshot as follow: No domain attached

Screenshot 2024-07-22 205016

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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Active Directory
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  1. Yanhong Liu 9,455 Reputation points Microsoft Vendor
    2024-07-23T07:29:56.6766667+00:00

    Hello,

    Thank you for posting in Q&A forum.

    The issue you're describing where the domain is no longer visible in the "Users and Groups" section and seems to have been removed can be caused by several factors. Here are some potential root causes to troubleshoot the issue:

    Domain Trust Issues: The trust relationship between the domain and the virtual machine might have been broken. This can happen due to network issues, changes in domain controller availability, or misconfigurations.

    Domain Registration Issues: If the domain registration was not completed correctly or there were issues during the process, the domain might not be properly attached.

    Network Connectivity: The virtual machine might be having trouble connecting to the domain controller due to network issues or incorrect DNS settings.

    System Changes: Recent updates or changes to the system, such as group policy updates or software installations, might have affected the domain attachment.

    Time Synchronization: If the time on the virtual machine is not synchronized with the domain controller, this can cause issues with domain authentication

    I hope the information above is helpful.

    Best Regards,

    Yanhong Liu

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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