RDS Print Redirection Issue

Saleh Al Adwan 131 Reputation points
2024-07-22T20:15:17.2133333+00:00

I have Print Redirection issue on new RDS 2022 Servers; as the printers are attached locally to the clinet machines and its working but the output of the print for most of the remoteApp published through RDS is shffited to the right side of the page (around 1 cm of data is cut off), this issue was not happening on RDS 2012 R2 servers,

Also the user have to select the defult printer manually each time (not selected automatically).

Noting that the RDS 2022 servers are fully windows updates.

Any help would be appreciated.

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Karlie Weng 18,521 Reputation points Microsoft Vendor
    2024-07-23T02:36:06+00:00

    Hello,

    Please check the driver used on the Server side. Generally, the printer will be redirected to the Remote Session using the driver Remote Easy Print which is preinstalled in all Windows Servers

    Group Policy must be correctly set to enable Remote Easy Print on the Server. The policy location is “Computer Configuration -> Administrative templates -Windows Components -> Remote Desktop Services > Remote Desktop Session Host -> Printer Redirection”.

    The setting “Use Remote Desktop Easy Print printer driver first” must be set to “Enabled” for Remote Easy Print redirection, and it has to be “Disabled” for Legacy Print. For “Not configured”, Easy Print is chosen by default.

    If the policy mentioned is disabled, the Remote Sessions established will use the print driver set in the client machine as preference, the print jobs can be affected with issues such as slowness, graphics, and others since some drivers might not be functional under Remote Session configurations.


    If the Answer is helpful, please click Accept Answer and upvote it.

    1 person found this answer helpful.

  2. Saleh Al Adwan 131 Reputation points
    2024-07-24T07:53:41.85+00:00

    Is there any new update?

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  3. Alan Morris 1,161 Reputation points
    2024-07-24T17:10:09.3333333+00:00

    Hi,Does this work better after you updated the policiesy above and used the vendor driver rather than the Microsoft driver ?


  4. Karlie Weng 18,521 Reputation points Microsoft Vendor
    2024-07-25T02:07:30.84+00:00

    Hello,

    Try rendering the print job on the client-side Client-Side Rendering - Windows drivers | Microsoft Learn

    CSR is enabled when "Render print jobs on client computers" is checked on the Share tab for the print queue on the server. The registry key for this option is

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers<printer>\PrinterDriverData

    EMFDespoolingSetting

    Value = 0 - "Render print jobs on client computers" is enabled (CSR)

    Value - 1 - "Render print jobs on client computers" is disabled (SSR)

    Screenshot 2022-08-09 143647.png


  5. Saleh Al Adwan 131 Reputation points
    2024-07-25T08:54:29.65+00:00

    This should be applied on the client side or server (RDSH) side?

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