Azure Provisioning Atlassian Account Failure

Jason Krewson 0 Reputation points
2024-07-24T17:15:45.3933333+00:00

I am an Atlassian Admin, we use Azure as our identity provider, but I noticed we are getting multiple errors in the Atlassian user provision logs, I am new to the company and this was set up prior to me.

We found 514,660 errors. To investigate, view the troubleshooting log.

Error: "Resource [USER] Invalid path filter pattern addresses[type eq "work"].formatted"

Now in Azure provisioning logs we are seeing the below error:

The black outs here are both emails.1

The black out here is email.2

First black out here is email, second is name like firstname lastlame.

3

From Atlassian I did find https://confluence.atlassian.com/cloudkb/user-provisioning-failing-with-resource-user-invalid-filter-in-azure-ad-1071827946.html and we seem to be set up correctly.

Question is, from the Azure side, what is this error long telling me? I have tried to research this for a while today and I am not really finding the answer.

Thanks for the help in advance!

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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