Unable to receive email from API Management Notification

durainmustbeback 0 Reputation points
2024-07-24T21:12:18.8333333+00:00

Hi, I have a public API Management and it worked well. The users can sign up from Developer Portal to submit subscription requests and they can get email notifications.

I tried to setup the notification in APIM with my admin email to get informed when all the events happen, include BCC.

Now I can get copied if the user signed up and received verification emails and confirmation emails.

However, when users submit a subscription request, I don't get any emails. So do other events, like developers close their accounts. Anyone knows what's wrong with this problem?

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Azure API Management
Azure API Management
An Azure service that provides a hybrid, multi-cloud management platform for APIs.
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