Missing Endpoint in Azure Front Door on Azure Portal

Question

Missing Endpoint in Azure Front Door on Azure Portal

Quang Hua Ta 0

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Hi Azure Support Team,

I am writing to report an issue we are experiencing with our application that uses Azure Front Door. Despite the application running without any issues and the resource health check showing "Healthy", the endpoint is not visible in Azure Front Door on the Azure Portal.

Here are the details:

Application Status: Running
Resource Health Check: Healthy
Issue: Endpoint not visible in Azure Front Door on the Azure Portal

We have verified the configuration and everything seems to be in order. However, the endpoint still does not appear as expected. Could you please assist us in identifying and resolving this issue?

Sina Salam 22,031 Reputation points Volunteer Moderator

2024-07-28T16:22:04.9966667+00:00
Hello Quang Hua Ta,

Welcome to the Microsoft Q&A and thank you for posting your questions here.

Problem

I understand that you are having challenges of the endpoint not being visible in Azure Front Door, despite the application running without issues and resource health checks showing healthy.

Solution

This could be due to several potential factors, but of the first thing to do is to check your endpoint configuration and ensure that the endpoint URL and port are correctly configured in the Azure Front Door setup. This will verify that the endpoint is correctly associated with the Origin group in Azure Front Door.

Moving forward, if the above does not resolve it. I gathered together the enlist followings for your use:

If you are using a custom domain, ensure that it is correctly configured and associated with the endpoint and try to verify that the SSL certificate is correctly set up if SSL is being used.

Check the health probe configuration in Azure Front Door to ensure it is correctly set up and targeting the right paths/ports and ensure that the health probes are correctly responding. If there are misconfigured health probes, it can lead to the endpoint being marked as unassociated or unavailable.

Ensure that the DNS settings are correctly pointing to Azure Front Door and verify that the necessary firewall and network security group (NSG) rules are in place to allow traffic from Azure Front Door to your endpoint.

Your routing rules and backend can be the issue, try to double-check that the backend pool is correctly configured and includes the necessary endpoints and verify that routing rules are correctly set up to direct traffic to the right backend pool.

Ensure there are no access restrictions or IP restrictions preventing Azure Front Door from accessing the endpoint.

Check the Azure Front Door logs and diagnostics for any error messages or clues that might indicate what is causing the issue and look for any specific error codes or messages related to the unassociated status.

Verify that the Azure Front Door profile is set to the correct region if regional settings are in play.

The integration issues can cause it, so ensure that there are no integration issues or dependencies that might be affecting the visibility of the endpoint.

References

Kindly use the additional resources available by the right side of this page for more reading and information.

Accept Answer

I hope this is helpful! Do not hesitate to let me know if you have any other questions.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful ** so that others in the community facing similar issues can easily find the solution.

Best Regards,

Sina Salam

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@Quang Hua Ta

Thank you for reaching out. Not sure if you are still facing this issue.

Based on your observations above I think the issue is at the UI level of Azure Portal and you can follow the steps below and see if that helps in resolving the issue.- See if the issue is reproducible in another browser. You can also try clearing the cache from the current browser and see if that helps.

If above does not help, this might be a due to Azure Portal issue and a creating a support request will help troubleshoot this issue. If you have a support plan you may follow this documentation to create a support request. Submitting a browser trace along with support request will help expedite. Please let me know if you need help in creating a support request.

Thanks!

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Missing Endpoint in Azure Front Door on Azure Portal

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