Teams Error: Select User Account does not exist

Question

I continue to get this ERROR message below when I try adding on Teams to a google calendar invite. I have a Microsoft business subscription, and things are not working.

Teams Error: Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '7969c887-ba98-48bb-8832-6c9239929d7c' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different accou

Answer 1

Hi @Nicole Azuri

Could you please tell me:

Do you want to schedule Teams meetings directly from Google Calendar and sync them to your Teams calendar?

If so, you need to connect Microsoft Teams Essentials to your existing email system with calendar.

For information on how to connect Microsoft Teams Essentials (Microsoft Entra ID) to your existing email system with calendar, see this document.

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