Internal Error trying to restore from backup mysql flexible server

Question

Hello,

I am experiencing an issue while attempting to restore a MySQL Flexible Server using the Azure web portal. The restoration process fails and I receive the following error message:

{
    "status": "Failed",
    "error": {
        "code": "InternalServerError",
        "message": "An unexpected error occured while processing the request. Tracking ID: '62114b49-1e19-40cc-8aee-9389ba9f9e88'"
    }
}

I've tried different restore configurations, such as change the location, the networking configuration and machine resources but the outcome was the same.

Can anyone help me figure out what I'm missing?

Answer 1

Hi @Douglas Delefrati ,

Thanks for sharing the tracking id. Based on traking id, I have checked the backend log to find the root cause of the failure and here is the error

Provisioning in requested region is not supported

The error is likely due to a capacity issue with creating or restoring the server in that region. Once the quota is made available to your subscription, the restore operation should proceed successfully. Please try again

Thank You!