server 2022 with Office 2016 hangs when just open

Question

When domain account open the excel, it hangs few second

When local admin account open the excel, it no problem, smoothly

but I can not add local admin right to all domain user,

anyone help? thanks

Answer 1

Hi @Ming Cheung

Firstly, I suggest you run Excel in safe mode when a domain account is signed in.

• Press the Windows key + R key, type excel /safe, then click OK. It lets you safely use Excel without encountering certain startup programs. If the issue does not occur in safe mode, disable the application add-ins and COM add-ins one at a time to check which add-in causes the issue.

Please check whether you had applied any group policy that may cause Excel hangs.

Then I suggest you update Office for a check. For volume licensed versions of Office 2016, such as Professional Plus and Standard, updates can be obtained with Windows Update.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---