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How can i update Mobile number from Azure AD to WORKDAY

Vetrilingam, Vidhya (IT) 0 Reputation points
2024-08-16T10:15:39.64+00:00

We are unable to update the mobile phone number from Azure AD to WORKDAY

Azure Data Factory
Azure Data Factory
An Azure service for ingesting, preparing, and transforming data at scale.
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  1. Amira Bedhiafi 34,101 Reputation points Volunteer Moderator
    2024-08-18T11:54:51.99+00:00

    Based on this old thread :

    This behavior is observed if the metadata attribute "FlowBehavior" for certain Workday attributes like WorkphoneMobileCountryCodeNumber gets updated to "FlowWhenChanged". Some mapping updates trigger this change.

    Recommended action plan to fix this issue:

    • Open the provisioning app attribute mappings blade of the Writeback app.
    • Under Advanced, go to review schema and open the JSON schema editor. Download a copy of the schema as a backup.
    • Update the schema. Ensure that the "FlowBehavior" is set to "FlowAlways" for the following properties in the schema

    User's image

    WorkphoneMobileCountryCodeNumber, WorkphoneMobileIsPrimary, WorkphoneMobileCountryCodeName

    WorkphoneLandlineCountryCodeNumber, WorkphoneLandlineIsPrimary, WorkphoneLandlineCountryCodeName

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