AAD connect will not install

Question

AAD connect will not install

Dharmendra Soni 0

Hi,

Getting the attached error while configuring the AAD connect. Please help.

User's image

[23:14:26.576] [ 1] [INFO ] Setting default logger for MSAL provider..

[23:14:26.576] [ 1] [INFO ] Default logger set successfully.

[23:14:26.607] [ 1] [INFO ]

[23:14:26.607] [ 1] [INFO ] ================================================================================

[23:14:26.614] [ 1] [INFO ] Application starting

[23:14:26.614] [ 1] [INFO ] ================================================================================

[23:14:26.614] [ 1] [INFO ] Start Time (Local): Sat, 17 Aug 2024 23:14:26 GMT

[23:14:26.614] [ 1] [INFO ] Start Time (UTC): Sun, 18 Aug 2024 06:14:26 GMT

[23:14:26.614] [ 1] [INFO ] Application Version: 2.3.20.0

[23:14:26.614] [ 1] [INFO ] Application Build Date: 1963-03-19 05:29:18Z

[23:14:33.181] [ 1] [INFO ] Telemetry session identifier: {ae4ada88-3445-41d5-8a75-f67d4b94c88d}

[23:14:33.181] [ 1] [INFO ] Telemetry device identifier: 8Kpd80UGfFnWWkNW7n1ocRO9hzBznD7Vxr4StBuFC5o=

[23:14:33.181] [ 1] [INFO ] Application Build Identifier: AD-IAM-HybridSync master (3a1a72b37e5488db228b24cc272cc78dcff54544)

[23:14:33.274] [ 1] [INFO ] machine.config path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config.

[23:14:33.274] [ 1] [INFO ] Default Proxy [ProxyAddress]: <Unspecified>

[23:14:33.274] [ 1] [INFO ] Default Proxy [UseSystemDefault]: Unspecified

[23:14:33.274] [ 1] [INFO ] Default Proxy [BypassOnLocal]: Unspecified

[23:14:33.274] [ 1] [INFO ] Default Proxy [Enabled]: True

[23:14:33.274] [ 1] [INFO ] Default Proxy [AutoDetect]: Unspecified

[23:14:33.274] [ 1] [INFO ] Default Proxy [UseDefaultCredentials]: False

[23:14:33.300] [ 1] [VERB ] Scheduler wizard mutex wait timeout: 00:00:05

[23:14:33.300] [ 1] [INFO ] AADConnect changes ALLOWED: Successfully acquired the configuration change mutex.

[23:14:33.360] [ 1] [INFO ] RootPageViewModel.GetInitialPages: Beginning detection for creating initial pages.

[23:14:33.380] [ 1] [INFO ] Loading the persisted settings .

[23:14:33.401] [ 1] [INFO ] Checking if machine version is 6.1.7601 or higher

[23:14:33.429] [ 1] [INFO ] The current operating system version is 10.0.20348, the requirement is 6.1.7601.

[23:14:33.429] [ 1] [INFO ] Password Hash Sync supported: 'True'

[23:14:33.461] [ 1] [INFO ] DetectInstalledComponents stage: The installed OS SKU is 7

[23:14:33.461] [ 1] [INFO ] Detected .NET release 528449

[23:14:33.461] [ 1] [INFO ] TLS 1.2 is properly configured.

[23:14:33.461] [ 1] [INFO ] DetectInstalledComponents stage: Checking install context.

[23:14:33.476] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Visual C++ 2019 Redistributable Package

[23:14:33.476] [ 1] [VERB ] Getting list of installed packages by upgrade code

[23:14:33.482] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {36f68a90-239c-34df-b58c-64b30153ce35}: verified product code {eecdd137-13da-46ed-ada0-bdf7f8be65b8}.

[23:14:33.482] [ 1] [VERB ] Package=Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913, Version=14.28.29913, ProductCode=eecdd137-13da-46ed-ada0-bdf7f8be65b8, UpgradeCode=36f68a90-239c-34df-b58c-64b30153ce35

[23:14:33.482] [ 1] [INFO ] Determining installation action for Microsoft Visual C++ 2019 Redistributable Package (36f68a90-239c-34df-b58c-64b30153ce35)

[23:14:33.482] [ 1] [INFO ] Product Microsoft Visual C++ 2019 Redistributable Package (version 14.28.29913) is installed.

[23:14:33.482] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Microsoft Directory Sync Tool

[23:14:33.482] [ 1] [VERB ] Getting list of installed packages by upgrade code

[23:14:33.482] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.

[23:14:33.482] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.

[23:14:33.482] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: no registered products found.

[23:14:33.491] [ 1] [INFO ] Determining installation action for Microsoft Directory Sync Tool UpgradeCodes {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}, {dc9e604e-37b0-4efc-b429-21721cf49d0d}

[23:14:33.491] [ 1] [INFO ] DirectorySyncComponent: Product Microsoft Directory Sync Tool is not installed.

[23:14:33.491] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Sync Engine

[23:14:33.491] [ 1] [VERB ] Getting list of installed packages by upgrade code

[23:14:33.491] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {545334d7-13cd-4bab-8da1-2775fa8cf7c2}: no registered products found.

[23:14:33.491] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {dc9e604e-37b0-4efc-b429-21721cf49d0d}: no registered products found.

[23:14:33.491] [ 1] [INFO ] GetInstalledPackagesByUpgradeCode {bef7e7d9-2ac2-44b9-abfc-3335222b92a7}: no registered products found.

[23:14:33.491] [ 1] [INFO ] Determining installation action for Azure AD Sync Engine (545334d7-13cd-4bab-8da1-2775fa8cf7c2)

[23:14:34.523] [ 1] [INFO ] Product Azure AD Sync Engine is not installed.

[23:14:34.523] [ 1] [INFO ] Performing direct lookup of upgrade codes for: Azure AD Connect Synchronization Agent