Setting up Intune System Extensions Policy

Question

Hi,

We are currently having issues setting up our Intune Systems Extensions Policy for our MacOS devices.

We have got to the end of the setup and are getting error messages under the following Request ID: 77eab56e-e260-438b-a742-6d432244146f.

Our settings are the following:

The extensions we are using are the following:

We are using the following help guide:

https://learn.microsoft.com/en-us/defender-endpoint/manage-profiles-approve-sys-extensions-intune#manage-profiles-and-approve-extensions-using-intune

Not sure where to go from here, to access this area we are going through Intune Admin Centre > Devices > MacOS > Configuration > Create New Policy > then following the steps...

Answer 1

@Jack Fields, Thanks for posting in Q&A.

From your description, I know you have configured System Extension policy in Intune but get some error.

To clarify this issue, please check the following.

1.Please check whether your device meet the requirements.

https://learn.microsoft.com/en-us/mem/intune/configuration/kernel-extensions-overview-macos#prerequisites

2.Could you please share the screenshot of policy status in Intune portal?

3.Please try to delete the policy and re-create a new policy, then assign it to All Devices to check if the issue can be fixed.

https://learn.microsoft.com/en-us/mem/intune/configuration/kernel-extensions-settings-macos#system-extensions

Here is a link about how to troubleshoot macOS configuration policy.

https://www.anoopcnair.com/troubleshoot-macos-configuration-profilesintune/

Non-official, just for reference.

If there is any update, feel free to let me know.

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