Recover locked account

Question

Urgent help appreciated -

I have been locked out of my work outlook account ( I am the sole admin) for over a week now and cannot seem to recover the account. The account was setup via my GoDaddy account as part of a domain and email package. It was working fine for a year but now locked out for no apparent reason.

I have tried numerous way to recover with no luck.

Answer 1

Hi @Josh Day ,

Welcome to our forum!

Looks like the issue is more related to account set up by via your GoDaddy account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client and know little about GoDaddy. Is it an Outlook.com account?

If so, it's suggested that you could refer to this official article to unblock it: Unblock my Outlook.com account. If it doesn't help, it's suggested that you could post your case in dedicated forum for Outlook.com for more professional advice.

Thanks for your understanding and support!

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