1,069 questions
Hello @Junjie Zhu - MSFT ,
Thank you, verified now.
Unable to upload Employment verification docs for Developer account update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 44%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Milana Koc
5
Reputation points
I'm having trouble updating my Developer account info as I keep getting rejected at the "Employment verification" step.
The "Fix now" button just reloads the page instead of allowing me to upload the necessary documents. This is preventing me from updating my apps and I'm stuck.
My Ticket ID is 2408260040004614.
Microsoft Partner Center Other
{count} vote
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Junjie Zhu - MSFT 21,646 Reputation points2024-08-28T02:01:14.89+00:00 Hi @Milana Koc ，
Thank you for reaching out to technical support, the team is currently reviewing the matter. Please wait for the review to be completed, we appreciate your patience while waiting for the engineer’s response.
Thank you.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous2024-09-04T17:47:54.06+00:00 Hi @Junjie Zhu - MSFT , I am having the same issue, could you please take a look? My ticket ID is: 2409040040014070
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rami 0 Reputation points2024-09-06T13:19:09.1266667+00:00 We have exactly the same problem. How did you solve the problem?
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