This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Hello,
We would to use Azure Trusted Signing to issue a code signing certificate for in-house applications.
We have opened an identity validation request 3 weeks ago and uploaded the required documents since then. In parallele we have opened another one, as the documentation states that it is possible. However both requests are still in the "in progress" state.
It is getting urgent as our current main code signing certificate is about to expire, and we would really like to switch to Azure rusted Signing certificates.
Here are our requests IDs :
cca7292b-1510-4197-a5ec-01f53e2bd25d
5b43f290-f9fa-4b43-926e-04d4701f05a7
Can you help us get a validation quickly ?
Thank you !
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
@dg38 Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 81%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
I'm in the same situation. It's been 3 weeks since my initial submission, and I've been submitting extra documentation asking for domain ownership - now with contact details on the website, and it's still "in progress". I'm a sole proprietor based in the US.
Please, if any employee can check: cc798b8e-b73b-42ed-9aac-53cda88e59cd
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 52%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
We are actively reviewing your request.
@Meha-MSFT Thanks, appreciate that. Anything I can do? Still in progress.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 82%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
@Meha-MSFT my validation is also in progress from last 10 days, here is my id 99185c72-af09-472a-8a49-3a51cf08e595
@rahul bansal have you been able to upload the documents as requested? The validation team additional documents to make progress with the request.
@dg38: You must have received email to upload documentation to further process the request. Please upload documents that are: domain registration/invoice or renewal that lists entity/contact and domain as they are stated in your account. All documents submitted must be issued within the previous 12 months or where the expiration date is a future date that is at least two months away.
My registrar only proves ownership of the domain using WHOIS. They don't provide registration certificate documents. How can I validate the identity ? I have already uploaded WHOIS screenshots and website screenshots of the page mentioning our name, phone number and address (the legal notice). Why is the process still stuck ?
The documents provided are insufficient to verify the document vs the entity that is being validated. Please upload documents that are: domain registration/invoice or renewal that lists entity/contact and domain as they are stated in your account. All documents submitted must be issued within the previous 12 months or where the expiration date is a future date that is at least two months away.
@dg38 still following up with the team on your request.