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hello,i have created a virtual machine on my azzure and in the moment i insert my credentials to open iot the screen apears black.Can somebody help me ???
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Open Remote Desktop Connection app > Show Options > Under Display > try lowering the display resolution or adjusting the color depth to 16-bit.
Open Remote Desktop Connection app > Experience > Uncheck the option "Persistent bitmap caching."
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Hello,
You can attempt to restart your Remote Desktop service and relaunch Explorer using PowerShell. At the same time, please check your PC's performance, including CPU and memory usage.
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