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Hello,
We are working on a project that uses a share mailbox to distribute approved documents to our internal colleagues and have run into a limit. The shared mailbox user limit is capped at 500 users per shared mailbox.
Would it be possible to have our account team increase the user limit to ~ 2000?
Thank you!
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Did you need any more help with this question? If not, could you please mark "Accept Answer" on the appropriate answer so other users can reference it?And, if you have any further questions do let us know.
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No, the limits for Office 365 are not configurable. In some cases limits are defined by the "plan" you are on but are still fixed by the plan. You cannot change the limits that are defined.
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.