help!, "Your account must be in good standing to sign up"

Question

can some one help me
how to fix this issue?
"Your account must be in good standing to sign up"

Answer 1

Hi @Bayu Segara

The reason for getting this message can be range of things from a previous subscription tied to the account (or similar) or trying to upgrade to organization account. In any case, for subscription related issues, you need to create a billing support request.

1. Sign in to the Azure portal.
2. Navigate to Help + support:
   • Click on the question mark icon (?) in the global header.
   • Select Help + support from the dropdown menu.
3. Create a support request:
   • Click on Create a support request.
   • Choose Billing as the issue type.
   • Follow the prompts to provide details about your billing issue, including the subscription and any relevant information.
4. Submit the request: Review the information and submit your support request.