Since updating to 5G modem I cannot get remote connection between laptop and desktop

Joan Canning 0 Reputation points
2024-10-02T01:39:48.61+00:00

Remote access was working perfectly until connection to 5G modem

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. S.Sengupta 24,636 Reputation points MVP
    2024-10-03T01:12:13.3+00:00

    There may be several possibilities behind this issue. It may be CGNAT or, related to Port Forwarding or, Firewall, or Dynamic IP address etc.

    Best will be contact your 5G provider... they may need to adjust settings on their end to allow remote access.

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