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SCCM is not working...Can't connect to remote computers by Remote
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EdWin
121
Reputation points
Hi everyone,
We have a SCCM 2012 here in the company I work for, and we're facing some troubles with it. Well, I am completely noob in SCCM. Ok, having said that, here's the scenario:
- All my clients are showed "inactive" in \Assets and Compliance\Overview\Devices:
- Checking logs in Configuration Manager Status Message, I have the following information:
- Browsing in \Monitoring\Overview\System Status\Site Status, this is the scenario:
- Here the information status in \Program Files\Microsoft Configuration Manager\Logs\mpcontrol.log:
- And, finally, when I try to open http(s)://<ServerName>/sms_mp/.sms_aut?mplist, http(s)://<ServerName>/sms_mp/.sms_aut?mpcert and http://<ServerName>/sms_mp/.sms_aut?MPKEYINFORMATION, I have the 500 error
Also, I can't connect to any desktop by using Remote Control Viewer...
Well, that is it. I have no idea how can I solve this. Please, I really appreciate any help.
Best regards
Microsoft System Center | Other
2 answers
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AllenLiu-MSFT 49,316 Reputation points Microsoft External Staff2024-10-15T02:54:31.7433333+00:00 Hi, @Edwin
Thank you for posting in Microsoft Q&A forum.
On July 12, 2022, System Center 2012 will reach end of support.
https://learn.microsoft.com/en-us/lifecycle/announcements/system-center-2012-end-of-support
It's recommended to use the supported version of SCCM, the latest baseline version is SCCM 2403.
https://learn.microsoft.com/en-us/mem/configmgr/core/servers/manage/updates#version-details
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".
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EdWin 121 Reputation points
2024-10-15T12:13:38.19+00:00 Thank you very much for your useful reply. As far as I know, this issue (End of support), don't affect my environment. My environment was working until recently. So, I think it's something else, and I can't discover so far...
Best regards
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AllenLiu-MSFT 49,316 Reputation points Microsoft External Staff
2024-10-16T02:08:57.1866667+00:00 You may check below links to see if they are help:
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EdWin 121 Reputation points
2024-10-22T11:07:12.5466667+00:00 "I'm thinking about reinstalling my entire SCCM environment. Can I install another SCCM environment alongside my current one online?
Thank you
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AllenLiu-MSFT 49,316 Reputation points Microsoft External Staff
2024-10-23T07:22:31.0766667+00:00 In my experience, we can run two SCCM servers on the same domain, just make sure the boundaries do not overlap and site codes are unique.
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EdWin 121 Reputation points
2024-10-23T18:03:50.5766667+00:00 Thank you once again. I'm gonna try to reinstall a SCCM environment alongside my current one in my domain.
Have a good one!
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