Some PC(Intune managed) facing Activation issue after migration to win 11 24H2

Question

Some PC(Intune managed) facing Activation issue after migration to win 11 24H2

Daniel Liu 5

We are impact 5 PC facing Activation issue after migration to windows 11 24H2( All impacted PC has been activation successfully before migration to 24H2 )

Action taken:

1 Update all impacted pc.

2 Keep PCs online over 48 hours

3 Process intune manager on PCs : Run all action policy.

4 Still failed to activation of windows.

5 More PC might impacted in our tenant.

Licence for Microsoft 365 is E5

Emīls Lipkovs 20 Reputation points

2024-11-06T08:15:28.18+00:00

We have noticed a similar issues on our Org. Devices that were activated via KMS when updating from 23H2 to 24H2 changes their edition from Pro to Enterprise and therefor can not activate anymore. It is possible to reactivate the devices using a MAK, but we still can not figure out why the computers are changing edition from Pro to Enterprise during the update.

Did you check, maybe your Windows edition also changed during the update, and therefor can not update.

If anyone else has a fix or any idea what to try, please let me know.
Daniel Liu 5 Reputation points

2024-11-07T07:35:52.7+00:00

Thanks for your reply Our ORG is Microsoft E5 subscription already, so each of windows 11 PC is Enterprise. MAK not work. Let's look and see if Microsoft can release new kb for this issue?

1 answer

Your answer

Emīls Lipkovs 20 Reputation points

2024-11-06T08:15:28.18+00:00

We have noticed a similar issues on our Org. Devices that were activated via KMS when updating from 23H2 to 24H2 changes their edition from Pro to Enterprise and therefor can not activate anymore. It is possible to reactivate the devices using a MAK, but we still can not figure out why the computers are changing edition from Pro to Enterprise during the update.

Did you check, maybe your Windows edition also changed during the update, and therefor can not update.

If anyone else has a fix or any idea what to try, please let me know.
Daniel Liu 5 Reputation points

2024-11-07T07:35:52.7+00:00

Thanks for your reply Our ORG is Microsoft E5 subscription already, so each of windows 11 PC is Enterprise. MAK not work. Let's look and see if Microsoft can release new kb for this issue?

Answer 1

Anonymous

Hello,

Check the License Status: On the affected machines, open the Command Prompt as an administrator and run the command slmgr /dlv or slmgr /xpr. This will provide detailed licensing information and the expiration date for the current license.

Reactivate Windows: Sometimes, simply re-entering the product key can resolve activation issues. You can enter the product key via Settings > Update & Security > Activation or by using the slmgr /ipk <product_key> command.

Use the Activation Troubleshooter built into Windows (Settings > Update & Security > Activation > Troubleshoot) to help diagnose and resolve activation issues.

Check the Event Viewer for any specific error messages related to activation under the ‘Application’ or ‘System’ log.

Make sure that your Intune device configuration policies are up-to-date and compatible with Windows 11, version 24H2.

Try to install the latest security update to check.

Best Regards,

Hania Lian

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.

Daniel Liu 5 Reputation points

2024-10-18T04:08:23.1166667+00:00

Hi Hania,Tks of your feed back, I have been follow up with you step but unfortunately getter error message: Windows Script Host

X

Error: 0xC004F069 On a computer running Microsoft Windows

non-core edition, run 'slui.exe Ox2a OxC004F069' to display the error

text.

OK

Thanks of your kindly help.
Daniel Liu 5 Reputation points

2024-10-18T04:13:54.5333333+00:00

Hi Haina,

Tks of your reply, we tried your steps However, we facing error message below:

Windows Script Host

X

Error: 0xC004F069 On a computer running Microsoft Windows

non-core edition, run 'slui.exe Ox2a OxC004F069' to display the error

text.

OK

Thanks alot

Daniel

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Some PC(Intune managed) facing Activation issue after migration to win 11 24H2

1 answer

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