Eric Ngoiya Greetings & Welcome to Microsoft Q&A forum!
Azure is rejecting our debit cards which are accepted by other cloud platforms, hence preventing us from accessing azure resources. our openai credits are expired.
Please use a valid Credit/Debit card which has international transaction enabled.
When you choose a card, Azure displays the card options that are valid in the country/region that you select. Contact your bank or card issuer to verify that your credit card is enabled for international transactions.
Virtual or pre-paid credit or debit cards aren't accepted as Payment for Azure subscriptions and unfortunately you won’t be able to sign-up for an Azure subscription without using a Credit card. Also, American Express (AMEX) is no longer supported as a Payment Instrument for Azure accounts.
For more details, please check Troubleshoot a declined card at Azure sign-up and see if that helps.
Also, You can refer billing-troubleshoot-azure-payment-issues for troubleshooting guidance on payment issues.
Do let me know if that helps or have any further queries.