Why is my account dont have access eventhough I only have this one particular email?

Question

Why is my account dont have access eventhough I only have this one particular email?

Afif Razali 0

I have problem to add users for member of tenant. The site said I dont have the access and i need to use other account, but I only have one account that I used for my laptop. Can you help me?

Jordan T 0 Reputation points

2024-11-02T15:43:59.98+00:00

Are you a part of the Global Administrators on Entra ID? I would start there.
Harshitha Eligeti 4,385 Reputation points Microsoft External Staff Moderator

2024-11-06T15:24:23.0766667+00:00

Hi @Afif Razali
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Harshitha Eligeti 4,385 Reputation points Microsoft External Staff Moderator

2024-11-07T16:01:01.88+00:00

Hi @Afif Razali
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Your answer

Jordan T 0 Reputation points

2024-11-02T15:43:59.98+00:00

Are you a part of the Global Administrators on Entra ID? I would start there.
Harshitha Eligeti 4,385 Reputation points Microsoft External Staff Moderator

2024-11-06T15:24:23.0766667+00:00

Hi @Afif Razali
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Harshitha Eligeti 4,385 Reputation points Microsoft External Staff Moderator

2024-11-07T16:01:01.88+00:00

Hi @Afif Razali
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

Hi @ Afif Razali

Thank you for sharing your issue on Microsoft Q&A.

I understand that you’re having trouble adding users to your tenant and are receiving an error message stating that you do not have access. If you are using your Microsoft Entra ID to access your tenant, you should have the necessary permissions to add users.

Please make sure that you are signed in with the same Microsoft Entra ID that you used to create the tenant.

Confirm that your account is indeed part of the tenant. Log into the Microsoft Entra (https://entra.microsoft.com) with your account.

This can happen if your account is not part of the Microsoft Entra ID associated with the tenant you are trying to access.

Even if your account exists with the tenant, it may not have the necessary permissions to perform certain actions, such as adding users to the tenant. Check with a tenant administrator to ensure your account has the required roles.

If you are still having trouble adding users to your tenant, please provide more details about the error message you are to troubleshoot the issue.

Best Regards,

Harshitha Eligeti.

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Why is my account dont have access eventhough I only have this one particular email?

1 answer

Your answer