how to reactivate azure Vm subsctiption

Question

Hello , we updated the billing on our azure account and the VM is still showing offline due to payment. How do we reactive the VM?

Answer 1

To reactivate your VM, you need to sort out the underlying payment issues. I will recommend you create a billing ticket to sort the billing issue out first.

Billing tickets are free: https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola

Answer 2

Hi Azure Admin Acct Owner,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

It seems that despite the updated billing, you are still unable to activate the VM. In addition to akinbade abiola reactivate your VM,

Your Azure subscription can get disabled because your credit expired or you reached your spending limit. It can also get disabled if you have an overdue bill, hit your credit card limit, or because the Account Administrator canceled the subscription. Some subscriptions can also get automatically disabled.
Please refer this documentation: reactivating the disabled Azure subscription

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it."