Windows 11 Time Zone Not Updating Correctly

Question

Experiencing issues with time zone settings on a Windows 11 device after a fresh wipe. Initially, the settings were correct, but now Windows defaults to Pacific Time, which is incorrect. Location services are enabled, but when attempting to turn on the "Set time zone automatically" option, it turns on briefly, shows a loading icon, and then turns off again. Manually adjusting the system time is not an option due to restrictions from a game that requires the correct system time to log in. Attempts to change the time zone through the "Additional clocks" link result in a permission error, despite being logged in as an administrator.

Answer 1

Hi Paul,

Thanks for your post. Before moving on, to narrow down the issue, can I know if this occur recently, or has it been going on for a while? If it was recent, did you have any special actions (such as installing system updates, hardware changes, etc.) before that? Also, please try the following methods and see if it works.

Method 1.

You can clean up the location information in Windows Settings in the screen shown below.

Then update the offline map at the location shown below.

Method 2.

Location updates in Windows Settings are related to the Microsoft Store, and you may follow the steps below:

1. Check for apps Updates

Open Microsoft Store, click "Library" in the lower left corner, then you will see the installed applications, click "Get updates" to see if there are any available update, and click the "Update" button on the right to update.

2. Check system update

You may follow the directions below to check the system update, as most issues can be resolved with an update. On the desktop click "Start" > "Settings" > "Windows Update" >"Check for updates".

Method 3.

If Windows is consistently getting your time-zone wrong, you could disable time-zone auto-update by using sc.exe config like the following (note the blank after start=) :

sc config tzautoupdate start= disabled

To set a fixed time-zone, use the tzutil command like this:

tzutil /s "Eastern Standard Time"

Best Regards,

Ian Xue

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