Outlook.com connector is broken

Max Mayorov 20 Reputation points
2024-12-03T15:25:02.6433333+00:00

Hi,

I have built a Logic App that uses the Outlook.com connector to check and send emails. It was working fine until November 21, when it started returning a 500 error with the following message:

{
    "error": {
        "code": 500,
        "source": "logic-apis-westeurope.azure-apim.net",
        "clientRequestId": "8cd5813a-e0b8-4dd6-95d3-be0aa9d3a912",
        "message": "BadGateway",
        "innerError": {
            "status": 500,
            "message": "Unknown Error : {\"error\":{\"code\":\"Gone\",\"message\":\"The API version 'V2' has been deprecated.\"}}\r\nclientRequestId: 8cd5813a-e0b8-4dd6-95d3-be0aa9d3a912\r\nserviceRequestId: ef01757f-0aee-6409-9644-86e206e9ee5a",
            "error": {
                "message": "Unknown Error : {\"error\":{\"code\":\"Gone\",\"message\":\"The API version 'V2' has been deprecated.\"}}"
            },
            "source": "outlook-we.azconn-we-002.p.azurewebsites.net"
        }
    }
}

How can this issue be resolved? Will the Outlook.com connector be updated? When?

Thank you in advance,

Max

Azure Logic Apps
Azure Logic Apps
An Azure service that automates the access and use of data across clouds without writing code.
3,551 questions
Outlook | Windows | Classic Outlook for Windows | For business
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Accepted answer
  1. Ryan Hill 30,281 Reputation points Microsoft Employee Moderator
    2024-12-05T19:07:56.7133333+00:00

    Hi @Max Mayorov

    I wasn't able to reproduce error. Per our offline discussion, you are no longer seeing this issue.

    More than likely, it was an issue with the connector resolving the Outlook API that has since been resolved. I've reached out to the product group for any additional insights. Should I come across any, I'll be sure to update this post.


    UPDATE 5 December 2024

    The tenant id utilized by the Power Platform connectors was inadvertently removed from the V2 allow list, which resulted in the error message. There is migration path towards MS Graph instead of the V2 API which led to accidental removal. This issue has been mitigated and apologies for the inconvenience.

    1 person found this answer helpful.
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