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Hello,
I have noticed that when signing in to Outlook through the browser using my Authenticator app, I not only have the option to authenticate myself but also to see which devices the sign-in request is being sent to.
When I click on this option, a list of devices appears, none of which I recognize. I only own one device (an iPhone), for the sign-in requests. I have already checked my security settings but cannot find these unknown devices there. My device is also not visible. This concerns me as I want to ensure that my account and data are protected.
Could you please explain what these devices are and how I can obtain more information about them? Is there a way to identify these unknown devices or verify if they are indeed associated with my account? I would greatly appreciate your assistance, especially regarding the security of my account.
For reference, please see the attachment that lists the devices.
Thank you very much in advance for your help!
Best regards
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These could be devices you previously used to sign into your account but are no longer in use. And they will remain till you remove.
Visit account.microsoft.com
Look for "Devices"
Remove any devices you do not recognize or cannot verify.
Change your Microsoft account password immediately
Verify two-factor authentication is enabled.
Open the Microsoft Authenticator app.
Go to settings and ensure only your current device is set up for authentication.
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Hi @Cem ,
Welcome to our forum!
Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.
Thank you @S.Sengupta for your response and the information provided.
I have already taken all necessary steps to verify my device. Unfortunately, I do not see any devices listed under the "Devices" section on account.microsoft.com, including the device I regularly use for authentication.
Additionally, I have not found any option in the settings of the Authenticator app to check which devices are set up for authentication. It seems that these devices are not listed anywhere.
I am seriously concerned about the security of my account, as I see daily failed login attempts from various countries in my account activity. I cannot track which devices are linked to my authentication. I would greatly appreciate your assistance in identifying these devices. I suspect that there may be a compromise of my account, and I have an idea of who from my professional circle might be behind it.
Thank you in advance for your support.
